Privacy Policy
Effective date: September 3, 2025
Website: https://intimatedistribution.com
1. Who We Are
This website is operated by:
Intimate Distribution B.V.
Handelsweg 1-A (entrance Warehouse at Nijverheidsweg)
1851 NX Heiloo
The Netherlands
📧 info@intimatedistribution.com
📞 +31 (0)85 822 1103
KvK: 95899944
VAT: NL867382296B01
We are committed to protecting your privacy and handling your data in compliance with the General Data Protection Regulation (GDPR).
2. What Personal Data We Collect
- When you place an order:
Name, billing & shipping address, phone number, email, IP address, order details, payment method, VAT number (for B2B), shipping preference - Newsletter signup (Mailchimp):
Email address, IP address, interaction data (opens, clicks) - When you contact us:
Name, email address, message content - Website usage:
IP address, browser/device info, page visits, user behavior (Google Analytics)
3. Why We Collect Your Data
- To process and deliver your order
- To send order updates (confirmation, tracking, etc.)
- To generate invoices via Moneybird
- To facilitate On Account payments through Moneybird Payments
- To fulfill shipping via Sendcloud and our shipping partners
- To manage inventory via Picqer
- To send marketing communications via Mailchimp (only if opted in)
- To monitor website performance and improve UX (Google Analytics)
- To meet legal and financial obligations
4. Legal Grounds for Processing
- Contractual necessity – for processing orders
- Consent – for email marketing/newsletters
- Legal obligation – tax, accounting, invoicing
- Legitimate interest – analytics, fraud prevention, optimization
5. Third Parties and Data Sharing
We share data only when necessary, with the following providers:
- WooCommerce: webshop management
- Moneybird: invoicing and On Account payments
- Mailchimp: newsletter & campaign tracking
- Sendcloud: shipping label processing
- Shipping Partners: PostNL, Spring GDS, DPD, UPS
- Picqer: warehouse & stock management
- TransIP: secure web hosting in the Netherlands
- Google Analytics: site analytics (IP anonymized)
6. Payments and Security
We support secure payments through:
- iDEAL, Bancontact, Credit Card, PayPal
- On Account: with invoices generated by Moneybird
We do not store full payment card details. All transactions are encrypted via SSL (HTTPS).
7. Data Retention
- Order data: 7 years (tax compliance)
- Newsletter subscription: until you unsubscribe
- Contact messages: up to 12 months
- Analytics data: up to 26 months
8. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Correct or delete your data
- Withdraw consent (e.g. unsubscribe)
- Restrict or object to processing
- Request data portability
- Lodge a complaint with the Dutch DPA (Autoriteit Persoonsgegevens)
To make a request, contact: info@intimatedistribution.com
9. Cookies and Tracking
We use cookies to support site functionality and analytics:
- Essential cookies for checkout & account login
- Google Analytics (anonymized IP)
- Mailchimp pop-ups and forms
You can manage cookie preferences in your browser settings. A consent banner appears on first visit to manage your settings.
10. Changes to This Policy
This privacy policy may be updated. The latest version will always be available at:
https://intimatedistribution.com/privacy-policy
11. Contact
If you have any questions or want to exercise your rights:
Intimate Distribution B.V.
📧 info@intimatedistribution.com
📞 +31 (0)85 822 1103
📍 Handelsweg 1-A, 1851 NX Heiloo, The Netherlands